Pulse Secure Gold Support provides phone and online assistance globally to help you resolve any issue with your Pulse Secure Solution. Our Gold Support is designed to increase the productivity of your workforce and to reduce operational costs by resolving issues faster and helping you detect issues before they disrupt your network. Gold Support includes unlimited access to our Global Support Centers, online tools, onboarding and configuration support for PZTA, maintenance window coverage, software updates, security vulnerability notifications, and other support services to meet your support needs.
In addition, customers can choose one of our expedited hardware replacement options including Same Day, Same Day with On Site Technician, Next Day, and Next Day with On Site Technician.
- General Information
- Manufacturer
- Pulse Secure, LLC
- Manufacturer Website Address
- http://www.pulsesecure.net
- Brand Name
- Pulse Secure
- Service Name
- Gold Support
- Product Type
- Service
- Service Information
- Service Main Type
- Technical
- Service Description
- 24x7
- Provided Support
- Phone Support
- Notification
- In-depth Root Cause Analysis
- New Releases Update
- Online Knowledge Base/Documentations/Forums
- Maintenance Window Coverage
- Online Portal Access
- Service Duration
- 1 Year
- Product Supported
Pulse Secure Access Suite - Essentials Edition Services (Pulse One Express) - 25CU Concurrent Sessions