• General Information
• • Manufacturer
  • Pulse Secure, LLC
  • Manufacturer Website Address
  • http://www.pulsesecure.net
  • Brand Name
  • Pulse Secure
  • Service Name
  • Secure Gold Support
  • Product Type
  • Service

Global Support Center Access

Pulse Secure Gold Support includes anytime, any day access to our Global Support Centers by phone or online. Our Gold Support includes access to Pulse Secure Knowledge Base, Forums, Technical Document Library, Software Updates, and other support tools. As a Gold Support customer, you also get Return to Factory (RTF) Return Material Authorization (RMA) Service for hardware failures for one year, Maintenance Window Coverage, and In-depth Root Cause Analysis on any issue. You can upgrade your RMA service to Same Day or Next Business Day Delivery. Together, these preventive services protect your deployment and help you avoid issues during maintenance windows.