• General Information
• • Manufacturer
  • Dell Technologies
  • Manufacturer Website Address
  • http://www.dell.com.au
  • Brand Name
  • Dell
  • Service Name
  • Basic Onsite - Upgrade
  • Product Type
  • Warranty

Dell's base warranty covers repair or replacement for manufacturing defects. With Onsite Service after remote diagnosis, if Dell's technical experts determine that the situation cannot be resolved remotely, a field support technician will come on-site, usually within 1-2 business days. It's support when and where you need it - convenient for you.

Dell recommends ProSupport Suite - You need more than basic warranty service to keep your remote employees happy and productive. ProSupport for PCs combines 24x7 direct access to in-region IT experts and onsite next-business-day service with AI-driven, intelligent support to allow you to stay ahead of IT issues and employee frustration.

*Response times may vary by country and location. Availability and terms of Dell Services vary by region and by-product. Contact a sales representative for details.